CONCEPT SOUL-UTIONS provide an innovative, integrated CUTTING EDGE approach to creating, developing, implementing your world-class restaurants, cafes, bars and clubs on a global platform.

Duncan’s bespoke services add that secret “soul”, ingredient to your new or established venues! He and his team create EATertainmentmagic by creating hospitality venues for global brands as well as independent owners, operators and investors.

Working with clients across homegrown, high street F&B concepts to renowned, market-leading, international franchises as well as intimate venues for Michelin-starred chefs, has given us a breadth of exposure to the modern-day hospitality scene.

Duncan provides the skills, resources, insights and strategies to take your Hospitality concept from vision to creation including sales and marketing, ongoing support and expert coaching and training equipping you with the winning edge for success!

Hospitality Business Checklist




Find Out How You Score?
Hospitality Business Checklist

This checklist will help you identify the stages, timelines and actions that you need to consider before opening a hospitality venue.


Concept Creation

Develop Conceptual Brief through Schematic and Detailed Design

Working with you to turn that vision into reality and move it from ’in principle’ to ‘on paper’. Starting with a single page Ideation all the way through to detailed design, we work systematically to ensure the DNA of your concept stays on track.

Market Intelligence

Compile and Analyse F&B Feasibility & Market Comparative Report

Your competitive edge in knowing who your competition is inside out! We do the research to identify your ideal guest profile, as well as detailed competitive analysis reports including location areas & zones, target market demographics, cuisine, venue type and menu pricing.

Financial Modelling

Develop 5-year Financial Model with ROI, NPV and IRR assumptions

A detailed sense check on the Passion vs Profitability equation. We will work with you to establish your key assumptions and build a weekly profile leading to an economic model that will trigger a ‘go’ or ‘no go’ decision. All before you have spent a single dollar on the location!


Interior and Kitchen Design for Concept, Space Planning and Supervision Phases

Our over 30 years of experience working with some of the best Interior, Kitchen and AV designers around the world will support you in executing a concept that is true to its intentions with USP’s that are memorable and functional.

Operational Management Support

System-based Process Mapping for FOH and BOH

We can develop curated systems to maximize the efficiency of your teams, freeing the key players up to do more sales and menu development.


Local and International want Driven Talent Sourcing

Utilizing our resources both locally and internationally, we will tailor a recruitment soul-ution that fits the needs of your business. Vetting and Pre-qualifying all candidates before they hit your desk.